Every time you shop either in the garden centre, cafe or at any event, you earn points on your loyalty card. You earn points on everything! Including bird feed, animal feed and sweets. You build up your points for 3 months, giving you plenty of time. At the end of the 3 month period, you will receive a letter with your voucher on. The more points you earn, the more the voucher will be worth! Again, this voucher can be spent on anything in store, including the cafe! There is usually a special, loyalty card exclusive offer attached to the letter as well. An example of this is a free drink in our cafe, or £5 off a real Christmas tree! It's as simple as that.